HEPBURN - TESTIMONIALS
SOME KINDS WORDS FROM OUR CUSTOMERS
Whether you are a landlord or a vendor, tenant or a buyer, we aspire to be the best estate agents we can be, and promise to always give you an excellent service. Here is what some of our clients had to say about their experience:
"VERY HELPFUL"
"After having found a couple of great properties to visit, James at Shields & Rowland took us out to see another property which he thought was something for us. After that visit every other visit was compared against this first one and none could measure up to it. James certainly understood what kind of people we were and what we had in mind. He is a very good negotiator working for both the seller and buyer. This is seen from the view that we ended up with the house very happy for the (low) price reached. And also from the view that the sellers seemed happy for the (high) price reached. From reaching the final price and to closing of the deal, James and his team have been very helpful in taking care of details."
- John Doe
"EXCELLENT COMMUNICATION"
"For anyone moving house, I would not hesitate to recommend Shields & Rowland. They were an absolute pleasure to deal with, and went above and beyond expectations to help with our house sale. Their personable approach and excellent communication skills were key in enabling our sale to proceed despite the numerous issues we encountered ourselves and with the sellers involved lower down the chain. There is absolutely no doubt that without Shields & Rownland our chain would have collapsed. They also offered invaluable advice as to how to secure the house we wanted to purchase, and 6 months on, we couldn’t be happier."
- John Doe
"HIGHLY RECOMMENDED"
"I would highly recommend Shields & Rowland. I have been using their services for many years now and have never once had cause to complain. They have successfully let my properties and more importantly their property management team (especially Pam Beesley) has also sorted out any maintenance issues I have had quickly, effectively and without the minimum of fuss. It is when you have an issue that you really see how good your property agent is and this is where the team at S&R have always excelled. A happy, positive team who are always on hand to help, what more could you ask for!"
- John Doe
"EXTREMELY HAPPY"
"We have been extremely happy with your customer service. The staff at your Estate Agency are always so helpful and fast to respond to any questions or issues we have had, you processed our applications and also our checkout quickly and kept us up to date with everything we needed to know. After dealing with Shields & Rowland for the past 7 months we can now see how well you actually run as a team on all levels compared with our new estate agent. It has been a pleasure dealing with you all, Michael, Jim & Pam....you have all been wonderful."
- John Doe
"NOTHING BUT POSITIVE EXPERIENCES"
"I have nothing but positive experiences with Shields & Rownland. My initial choice to use them as agents was based upon a cluster of their offices in close proximity to my home. I felt this would give my property the best chance of sale, along with a strong web presence. Not only was Andy Dwyer committed to my sale, we worked closely with each other to give the sale the best chance of success in a timely manner. I wouldn't hesitate to recommend them."
- John Doe